Celestial Socials & Design

Privacy Policy for Celestial Socials & Design
Last updated: August 22nd, 2024.

1. Introduction
At Celestial Socials and Design ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with applicable federal and provincial laws in Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Ontario Freedom of Information and Protection of Privacy Act (FIPPA).

By using our website www.celestialsocials.ca and our social media management services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:

Contact us: Through our website, email, or phone.
Engage our services: When you sign up for our social media management services.
Payment: When you pay for our services.

The types of personal information we may collect include:

• Name
• Email Address
• Phone Number
• Social Media Account Information
• Billing and Payment Information

2.2 Non-Personal Information
We may also collect non-personal information that does not identify you as an individual. This information may include:

• Browser type and version
• IP address
• Operating system
• Website usage data
• Cookies and similar tracking technologies

3. How We Use Your Information
We use the information we collect for various purposes, including:

Providing and managing our services: To deliver the social media management or design services you have requested.
Communication: To send you updates, newsletters, marketing materials, and other information that may be of interest to you.
Service improvement: To understand how our services are used and to improve them.
Security: To protect against unauthorized access, and ensure the security of your information.
Legal compliance: To comply with legal obligations and to resolve disputes.

4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery. These providers are obligated to protect your information in compliance with applicable laws.
Legal obligations: We may disclose your information if required by law, in response to legal requests, or to protect our rights.
Business transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred as part of that transaction, subject to appropriate confidentiality agreements.

5. Consent
By providing us with your personal information, you consent to our collection, use, and disclosure of that information as described in this Privacy Policy. You have the right to withdraw your consent at any time, subject to legal or contractual restrictions. To withdraw your consent, please contact us at info@celestialsocialsanddesign.ca

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track your activity on our website and store certain information. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your experience on our site.

7. Security of Your Information
We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Accessing and Correcting Your Information
You have the right to access, correct, or update your personal information at any time. If you would like to access or amend the personal information we hold about you, please contact us at info@celestialsocialsanddesign.ca

9. Retention of Information
We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the effective date. We encourage you to review this Privacy Policy periodically.

12. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, or if you would like to exercise your rights under PIPEDA or FIPPA, please contact us at:

Email: info@celestialsocialsanddesign.ca
Phone: 613-661-9155
Mailing Address: 36 North Park Street, Belleville, Ontario. K8P-2Y3.